Audio and video companies owe their reputation to sound. This company is one of the nation’s leading providers of audio and video marketing services.
With every telephonic interaction with customers, the company is demonstrating its technical prowess and communicating in the medium that customers are trusting them to make the most of.
Unfortunately, the MPLS links failed to deliver the Quality of Service the company needed. Telephone conversations were distorted by popping sounds and “robot voice.” Prospects and customers had trouble hearing what their employees were saying.
See how IQS provided a high quality, voice and video conferrencing experience over broadband Internet.