How Maya's Internet Quality Service Works

Through Dynamic Bandwidth Control, Internet Quality Service (IQS) adapts to network capacity changes—in real time—while maintaining quality and maximum throughput, saving companies money, and adding real-time visibility.

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Maya Architecture

The above figure illustrates the components of Maya’s architecture:

Maya Devices. Maya devices perform the network Streamlining and are installed at enterprise sites at the network edge. All Internet traffic passes through the device and onward to Cloud Hosted Applications or other enterprise sites (including private data centers).

Maya Cloud. The Maya Cloud has two major components, Maya Cloud Instance and Maya Portal, described below.

Maya Portal. The Maya Portal provides a database for configuration and site information and collects performance information from Maya devices. The portal hosts the web server management portal. The portal can be accessed via web browser from the Internet by any user with a portal account.

Maya Cloud Instance. The Maya Cloud Instance is a virtual device similar to a Maya Device, located in public clouds around the world. There are multiple Maya Cloud Instances in the Maya Cloud and are categorized as Cloud Instances in the Portal. Maya Cloud Instances are used:

  • As multi-point waypoints to create enterprise VPN networks (tunnels from enterprise sites to the cloud).
  • For Cloud and Premises mode to form secure tunnels with Maya premises devices. Standard Maya mode is Premises, and customer data is delivered directly to the Internet. Cloud and Premises mode is a tunnel pair that can provide better IQS in unusual environments, particularly on slow and jittery WANs.
  • For Operational Maintenance. Maya IQS is monitoring constantly on the health and bandwidth of WAN connections, and each WAN connection forms a tunnel with a Maya Cloud Instance. All WAN connections on a single Maya device use the same Maya Cloud Instance.

IQS Traffic Prioritization

IQS shapes the traffic entering and exiting a site, prioritizing interactive traffic (UDP) over ordinary Internet traffic (TCP), ensuring that the important packets (voice and videoconferencing) go first.

Additionally, IQS manages bandwidth utilization end-to-end, which minimizes bufferbloat and reduces congestion for all applications, both downstream and upstream traffic and on all circuits.

Single Site Setup

Single Site

IQS enables QoS on just a single connection through its unique combination of prioritization and congestion management. You may continue to leverage inexpensive broadband connections, but now enjoy enterprise-grade quality.


If you are currently using private circuits to implement a secure, private site-to-site network mesh, IQS can provide the same level of security and connectivity over commodity broadband connections, in addition to the same level of QoS that our service provides for a single site provisioned with a single click.

Remote Workers

Give quality to remote Small Office Home Office (SOHO) workers. IQS easily allows remote workers to reliably use their broadband connections to attach to the corporate network without complicated firewall connectivity, as well as enjoy voice, video and app performance.